Privacy Policy

About Our Platform

Jewellers Connect is a technology platform that enables jewellery manufacturers, wholesalers, retailers, and jewellers to showcase their products and connect with potential buyers. We facilitate business enquiries but are not responsible for the sale, purchase, pricing, manufacturing, certification, shipping, or payment of jewellery unless expressly stated.

Information We Collect

We may collect the following information:

• Full Name
• Business Name
• Mobile Number
• Email Address
• Business Address
• GST Number (if applicable)
• PAN Number (where required)
• Profile Photograph & Business Logo
• City, State & Business Category
• Account Credentials
• Jewellery Product Details
• Product Images, Videos & Catalogues
• Inventory Information
• Certificates uploaded by users
• Device Information such as IP Address, Device Model, OS Version and App Version
• Usage Information including login history, searches, favourites, enquiries and app analytics

Permissions Used

Depending on the features you use, the application may request access to:

• Camera
• Photo Gallery
• Storage
• Internet Access
• Push Notifications

These permissions are used solely to provide the intended functionality of the application.

How We Use Your Information

• Create and manage your account.
• Verify business information.
• Display jewellery listings.
• Connect buyers and sellers.
• Respond to enquiries and provide customer support.
• Improve our platform and user experience.
• Send important notifications.
• Prevent fraud and maintain platform security.
• Comply with legal and regulatory obligations.

Sharing Your Information

We do not sell your personal information. Your information may be shared only:

• With buyers and sellers to facilitate business enquiries.
• With trusted service providers assisting us in operating the platform.
• When required by applicable law or legal authorities.
• During a merger, acquisition, or business restructuring.

Jewellery Listings

Users are responsible for ensuring the accuracy, ownership, authenticity, and legality of all jewellery products, descriptions, images, videos, and certifications uploaded to the platform. We reserve the right to remove misleading or prohibited content at our discretion.

Data Security

We implement reasonable technical and organizational safeguards to protect your information against unauthorized access, misuse, alteration, or disclosure. However, no online service can guarantee complete security.

Data Retention

We retain your information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

You may request to:

• Access your personal information.
• Update or correct inaccurate information.
• Delete your account.
• Withdraw consent where permitted by law.

Certain information may be retained where required by applicable laws.

Children's Privacy

Jewellers Connect is intended for business users who are 18 years of age or older. We do not knowingly collect personal information from children.

Third-Party Services

Our platform may use trusted third-party services including Firebase, Google Analytics, Google Play Services, crash reporting tools, and cloud storage providers. These services operate under their own privacy policies.

Cookies & Tracking

If you access our website, cookies and similar technologies may be used to improve functionality, analyze usage, and enhance your browsing experience.

International Data Transfers

Where your information is processed outside your country, appropriate safeguards will be implemented in accordance with applicable laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes become effective once published within the application or on our official website.

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